Built by the Salesforce community

Contributors

A collaborative problem-solving sprint with practitioners from affordable housing, the Salesforce community, and multilingual customer engagement.

Amit Sahu

Affordable Housing Technology Leader

Hyde Housing

Drove Hyde Housing's nine-month effort to solve multilingual person engagement across Salesforce Experience Cloud, Agentforce, Mobile Publisher, Knowledge, and messaging channels — and brought the challenge to the London Community Sprint.

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Lucas Burke Ruiz

Senior Salesforce Business Analyst — Helping NGOs Boost Their Impact — 8X Certified — Trilingual

Salesforce Community Sprint

Salesforce community contributor focused on nonprofit innovation, architecture patterns, and language accessibility across person journeys.

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Jon Jessup

Multilingual Customer Engagement & Agentforce Specialist

1440.io

CEO of 1440.io. Specialist in Salesforce-native multilingual architectures, omnichannel person engagement, and Agentforce translation governance.

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Multilingual person engagement

Build a multilingual Salesforce experience that serves every person

Learn from Hyde Housing's journey and accelerate your own multilingual transformation across Experience Cloud, Agentforce, Mobile Publisher, Knowledge, and messaging channels.

Schedule a community discussion Download the findings